Where are your facilities located?
We are headquartered in Cleveland, Ohio and serve clients throughout the Midwest. We have short term warehouse facilities available in Dearborn, MI and Cincinnati, OH and are prepared to secure temporary or permanent facilities as needed, where needed.
What geographical areas do you serve?
We are able and willing to travel. Customer sites we work at include the following: Dearborn/Detroit, MI; Lowell, MI; Grand Rapids, MI; Livonia, MI; Cleveland, OH; Emporium, PA; Bedford, PA; Alexander City, AL; Buffalo, NY; Kansas City, MO; Glasgow, KY; Sheboygan, WI; Pella, IA; Angola, IN; Bellevue, OH; Flint, MI; St. Catherine/Toronto Ontario, Canada
What is a typical time frame in which your company can respond to a project, allocate resources and manage a project?
ASAP! This varies based on the level of services we are asked to provide but our response time from initial request to containment for a typical visual sort at a location we are already supporting is 2 to 4 hours. We are extremely flexible when it comes to supporting your needs and are able to travel on short notice.
Which automotive customers do you currently support?
To name a few: Ford Motor Company, Lear, Visteon (Rawsonville), Siemens VDO, Metric Manufacturing, Auma, JL French, Borg Warner, Litens Automotive Group, Eaton Automotive, Federal Mogul, Yazaki, Textron, GKN, Burlington Technology, Dana Sealing Products, TRW, Freudenberg-NOK, Wescast Industries, Toledo Technologies, Modern Metals (China), General Plug, SKF, Hadley Products, Nemak - Windsor Aluminum, ThyssenKrupp Gerlach Co., Miniature Precision Components, Mann+Hummel USA, Gil-Mar Manufacturing, Blau Autotec, Champion Labs, SurfTech Inc, Euclid Refinishing Inc, Mechanical Finishers, Honeywell.
What are your capabilities in terms of developing Process FMEAs, Control Plans, SPC etc?
We can assist in the development and updating of these tools but typically the component supplier develops the actual documents and plans. We are familiar with all of the above as well as other industry standards such as 8Ds, problem solving, root cause analysis, TQM initiatives, etc.
What are your in-house Measurement Capabilities
These are typically customer originated. We are capable of measuring typical go/no-go parameters with tools such as: Gage pins, calipers, micrometers, hardness testers, thickness (coatings), electrical continuity and resistance, surface roughness, etc.
Can you provide an estimated rate/hour your Company charges for various staff position(s)?
Our rates are competitive with industry standards and can be based on an ‘hourly’ or ‘per piece’ charge depending on our customers requirements.